Securus technology is a company that develops technology used in correctional facilities. Securus also designs software’s that monitor inmate and prevent any crime that occurs internally. The CEO of the company, Richard Smith, explains that the company is committed to ensuring that in each week they develop and create updates to better their software’s. Recently, Richard has received positive feedback from families of inmates, wardens and the inmates’ expressing their gratitude because the company’s technology has created a safe environment for them.
Securus has recently developed a large capacity call center which enables the company to improve their customer service. The Securus staffs are well trained to handle all calls that come through, handling more than two million calls in a month. The call centers by Securus have received accreditation to the standards of BBB. The BBB accrediting means that the organization can conduct business with much freedom and transparency.
Securus technology has its application in a local facility, and they were able to capture staff that was involved in bringing contrabands to the prison. They were able to monitor calls by inmates who were using mobile phones to conduct drug-related activities. After acquiring the necessary information, the company received search warrants, and the necessary arrests made. The company has been in operation with the facility for over a decade, and they are pleased with the results they gather. With the information acquired the prisons can maintain peace and security within.
Securus technology and LBS software have enabled the law enforcement department to recover illegal money and drugs. The software has created the ease of making arrests based on concrete evidence. Securus is miles ahead in the in the field and has the recommendation by many of its customers. Securus technology extends its services from Dallas Texas serving the majority of the facilities in the country. The technology provides services such as emergency responses, incident management, and inmate monitoring.