Securus Technologies is a leader in its industry. The company is based out of Dallas Texas and was founded in 1986. It provides service to over 2000 correctional facilities across the United States and Canada. Correctional facility communication involves many variables. Staff of the facilities need to communicate with one another as well as with the inmates. There is also a need for the inmates to communicate with people on the outside.
Securus Technologies took another step forward in the industry by obtaining an accreditation from the Better Business Bureau. The company received an A+ rating from the BBB. The accreditation sets Securus Technologies apart from their competition within the industry. Their services have been verified by an organization that is designed to endorse a company’s character.
Customers want to feel confident about the product that they pay money to use. A brand must be able to establish trust with their marketing. This begins by advertising exactly what services are going to be provided. Consumers are turned off by misdirection. A transparent operation makes people feel comfortable about doing business with a particular organization. A company that is highly responsive to its customers will established loyal a following. It is extremely important to safeguard individual privacy when providing communication services. Conducting business in a professional manner shows integrity to the marketplace.
Securus Technologies continues to innovate. They have invested hundreds of millions of dollars in patents. It ensures that the service provider will remain at the forefront of a very competitive industry. The needs of correctional facilities and inmates will evolve over time. It is important for Securus Technologies to remain vigilant about servicing the needs of its demanding clients. The Better Business Bureau in Texas has acknowledged the fact that Securus Technologies is able to deliver the services that it markets.